VOIP FOR BUSINESS

While Voice over IP (VoIP) was once considered a luxury technology, it has now become a necessity. 

Traditional communication methods can no longer operate on systems that do not integrate well with other applications. Functionality like voicemail-to-email, softphones and unified communication tools for remote working are critical to allow your business to maintain maximum efficiency in the workplace.

OUR VOIP SOLUTIONS

PHONES

Fuse.Cloud is a registered Poly partner, and is proud to offer a selection of premium Poly phones, accessories and conferencing solutions. (formerly Polycom and Plantronics). Poly delivers the most comprehensive set of Unified Communications (UC) devices in the industry. At Fuse.Cloud, we are committed to offering quality products that will last.

COLLABORATION TOOLS

Fuse.Cloud offers an all-in-one collaboration application that keeps you connected to everyone and everything. Our UC–One communications and collaboration, powered by Cisco, is a tool used for calling, messaging, and meeting with anyone, from any device. It includes HD video, voice, messaging, screen sharing, conferencing and more.

CONTACT CENTER

Need better tracking and reporting of calls to deliver a clear ROI for your business? Fuse.Cloud offers a call center platform that is a fully integrated and full-featured solution. Our web-based platform helps organizations with customer service, sales, customer retention and improved operational efficiency through the call center application.

WHAT YOU GET WITH FUSE.CLOUD VOIP

Experience Immediate Savings

Time is money. And when you have a telephone system using the Internet as the backbone, your phone bill is often less expensive.

Recovery Quickly From

Our disaster recovery features and redundancy, you’ll never miss a critical call with VoIP technology. We always have back-ups to ensure your business is running.

Get Greater Value with VoIP

With Fuse.Cloud, you aren’t purchasing a phone, you’re enabling more efficient business operations and extending greater value to your staff and customers.

Avoid Traditional Boundaries

Our technology is not bound by geography, and there is no such thing as a “long distance” call. Since VoIP is internet based, no call is out of range.

Route Calls to Different Offices, Mobile Devices

One person can route calls rather than someone at each campus. Also, we can automatically route calls to your mobile phone.

Upgrade to Feature-Rich Phones and Receptionist Options

From auto-attendant phone directories and a web-based receptionist console, we offer a full suite of features to help in daily business operations. Contact us today for Voice Over IP phone service Jackson MS.

Latest VoIP Functionality

Allow your employees to take advantage of the latest VoIP features. With this cloud-based solution, as updates are made, your business will automatically receive them.

High-Quality VoIP Equipment

After 15+ years in the industry, Fuse.Cloud has learned to trust the best vendors that provide the best equipment. Poly is a top provider of industry-leading VoIP phones. No compromises on quality mean the best experience for customers.

Accessories

Fuse.Cloud not only provides the basic VoIP equipment but also offers a suite of accessories like headsets, apps like softphones and messaging applications for businesses looking to stay connected.

Training 

Fuse.Cloud offers training as a complimentary service for all customers. We understand that a new phone system for customers means a learning curve for users. We offer both on-site and/or web-based complementary with every system installation.

Support

We understand how critical it is for your business to be up and running at all times. With 24/7 support, we make your business a top priority.

TESTIMONIALS

“Fuse is and will always be one of my favorite companies to deal with when it comes to customer service!!! Stephen Bowlin was the gentleman who helped me during this specific time. I had an entire list of requests and Stephen handled them all!!! No issues, no complaints! Overall VERY impressed with the quality of the service given from this company! Thank you!”

Courtney, Cannon Ford Nissan

“We had no worries when we asked Fuse to transfer our office phones to our cells during the week of February 15, 2021 winter storm. Everything worked GREAT! Thank you so very much for your excellent service.” 

Trish Yelverton, Simpson County Farm Bureau

“Fuse.Cloudmemphis has been wonderful, They are fast to handle any needs we have. David McCoy goes above and beyond, He is always very professional and knows his job well.”

Pam Derrick, Memphis Children’s Clinic

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