IT service providers come in all shapes and sizes, and chances are, you’re working with more than a few of them. They can be anything from your internet and VOIP provider to that company you hired to manage cybersecurity. To be specific, a service provider is an...
Working within information technology does not come easy for many people. The entire internet is filled with articles and forums of people saying they hate their tech careers, with one article even titled “Advice from an IT dad: Don’t even consider a career in IT.”[1]...
Chances are, you have a solid understanding of the end-users, IT users, and even the “Super-Users” in your organization. End-users are simply a business’s employees that use any of the business’s technology or software programs for doing their job. End-users are...
